Find out about our in-store guarantees, how we help communities add value to every shop, and the ways you can use your Scene+ card to earn and redeem points towards your groceries.
Our 100% Fresh Guarantee couldn’t be easier. We guarantee storewide satisfaction, or you can get your money back. If you buy an eligible product from our store, use the product as intended, and the product does not meet your expectations, you can present the product and/or receipt and we will provide you with the appropriate reimbursement. Restrictions apply, see Terms and Conditions for details.
Our “100% Fresh Guarantee” means that if you buy an eligible product from our store, use the product as intended, and the product does not meet your expectations, you can present the product and/or receipt and we will refund the purchase price. Return requests without an eligible product or receipt are solely eligible for a refund in the form of a gift card. This guarantee does not apply to any of the following items: products sold by in-store third party vendors, prescriptions, gift cards, liquor, tobacco, limited-time products and any products which may not be discounted by law. This guarantee may not be used in combination with any other offer. We reserve the right to, in our discretion, make changes to this guarantee program without prior notice, which includes the right to withdraw this guarantee from any customer who we determine to be abusing the guarantee.
Helping our communities with their groceries
Looking for legendary deals on your weekly groceries? Look out for these signs in-store and
in our flyer for great deals on everyday local produce and products.
Weekly specials picked just for you
Every day value with prices that won't budge
Stock-up and turn Scene+ Points intogroceries
Turn points into groceries
Become a Scene+ member today - it's FREE
Did you know that 1000 Scene+ points = $10 in free groceries?
Reduced pricing for Scene+ members
Weekly personalized offers
Compliments 100% Money Back Guarantee
We're confident you'll love Compliments, so confident in fact that every product is backed by our 100% guarantee. All you have to do is buy a Compliments product and try it at home,
if it doesn't pass your test, no problem, just bring the product back to the store with proof of purchase for a full refund.*
*100% Guarantee means that if you buy an eligible Compliments product, use the product as intended, and the product does not meet your expectations, you can return the product with a receipt within 14 days of purchase and we will refund the purchase price. This guarantee does not apply to gift cards, ‘spend x get x’ items and/or ‘free’ promotions and discounts. We reserve the right to, in our discretion, make changes to this guarantee program without prior notice, which right includes the right to withdraw this guarantee from any customer who we determine to be abusing the guarantee. The guarantee is only available at retail banners operated by Sobeys Capital Incorporated.